Live call features added for both cloud-based and on-premise 3CX installations

Zoom compatibility for integrating home workers into office stats

Full Microsoft Teams support for conferencing, SBC Direct Routing and PSTN integration

OpenCDR service launched to allow products to integrate with online collaboration platforms and cloud-based PBX

CAB IVT Testing for Cisco UCM 11.5 and TIM Enterprise completed

Released Google Chrome plug-in to allow call obfuscation when taking credit card details

Avaya IP 500 V2 and Server Edition Release 10.0 and ACM® R7.0.1 completed

Tri-Line now certified to ISO 9001:2015

Largest deployment of Display boards with 200+ boards serving over 200 sites

TIM Enterprise deployments now log more than 5 million endpoints

Avaya compliance testing with ACM R6.3.9 & IP Office 500 v2 R9.1 complete

Recording on SIP channels now exceeds 500K

Instant downloadable tariff tables for 230 countries incl. as standard

Sales of SIP recording outstrip ISDN for the first time

Tri-Line promoted to Cisco Preferred Solution partner

Call obfuscation using DTMF available on Echo

Custom call obfuscation tones can now be added to Echo

Windows and Linux now supported on NetPBX

Cisco Developer Network deal registration contest win

Avaya compliance testing updated

All recording options merged under Echo

Active Directory integration added to TIM Enterprise

Display board templates added to Plus and Enterprise

Cisco AXL sync added to Plus and Enterprise

Exhibit at Cisco Live 2012

Compliance testing of all TIM products with Avaya Aura and IP Office

TIM Enterprise video showcase released

Call scoring added as a standard feature

TIM Plus passes IVT testing with Cisco UCME

V3.0.0.73 sees interactive graphs and 5 new reports added

TIM Plus video showcase released

TIM Enterprise passes Cisco IVT testing with UCM

Display boards video showcase released

Gold sponsor at Avaya EMEA Partner Conference, Barcelona, Spain

Finalists for Software Application Suite of the Year at CN Awards 2010

TIM installed base reaches 10,000

Call Centre & Customer Services Summit

ISO accreditation upgraded to BS EN ISO 9001:2008

Display boards added to TIM Plus & Enterprise

TIM Plus short-listed as a finalist for CB Awards

TIM Plus launched

Won Most innovative software at Comms Business awards

Magic Box released

Latest TIM Enterprise showcased at Call Centre Expo

Magic Box under development

TIM Enterprise shortlisted as most Innovative software at Channel Network Awards

All TIM Call loggers 100% compliance tested with Avaya ACM & IP Office

TIM Enterprise is finalist at Comms Channel Awards

Wapping office opened

TIM Enterprise made its debut at Convergence Summit South

TIM Enterprise launched at Comms Channel Expo

Tri-Line exhibit at Convergence Summit

Tri-Line nominated for E-commerce award

TIM Professional launched to Channel at Comms Channel Expo, NEC, Birmingham

TIM Professional goes international

TIM Professional passes 1000 installations

TIM Professional released

Shoreditch office opened

TIM 1.0 released

Tri-Line founded